Real questions from London families. Honest answers from twenty years of experience. No sales pitch. Just straight talk about care and cleaning at home.







Select Care Agency covers all London postcodes including Croydon, Lewisham, Ilford, Wimbledon, Richmond, Stratford, and surrounding areas. European contracts available on request.
Yes. One carer or cleaner can provide personal care and light housekeeping in the same visit. This saves families time and money.
Every single carer and cleaner completes an enhanced DBS check with barred list verification before stepping into any client home. No exceptions ever.
The agency aims to deploy a replacement carer within four hours for emergency sickness or absence cover. Call the emergency line.
Yes. A carer lives in the home and provides round the clock support including night time responses, meals, cleaning, and companionship.
Absolutely. Deep and seasonal cleaning is available as a one off service for spring cleans, end of tenancy, or post renovation mess.
Yes. Cleaning contracts for care facilities include daily, weekly, or monthly rotas. All CQC compliant and fully insured.
For routine domestic cleaning, the minimum is one hour. For temporary care staffing, the minimum is four hours per shift.
Call the agency phone number. A coordinator arranges a free, no obligation home visit within forty eight hours of your call.
Yes. Specialist dementia awareness training is mandatory for all carers assigned to clients with memory loss, confusion, or Alzheimer’s disease.